Advocacy Organisation Insurance
Advocacy organisations help people to be heard, understood and treated fairly. This often means supporting clients through complex systems such as health and social care, housing, benefits, immigration, education, or the criminal justice system.
Whether you provide independent advocacy, community advocacy, peer advocacy, citizen advocacy, or specialist representation for people with disabilities, mental health needs, learning difficulties, older people, survivors of abuse, or other vulnerable groups, your organisation may face risks that are different from many other charities. These can include allegations linked to advice or representation, safeguarding concerns, confidentiality and data protection, and disputes arising from challenging decisions or making complaints on behalf of clients.
At Access Insurance, we arrange tailored cover for advocacy organisations, advice services and support charities, helping you manage risk, meet commissioner and funder requirements, and protect your staff and volunteers.
Cover designed for advocacy work
- – Peace of mind that your insurer understands the degree of advocacy you are involved with, including those charities who represent in court.ed to protect your leadership team from personal financial risk.
– Insurance that reflects casework, representation and sensitive client relationships
– Clear, jargon free guidance from experienced brokers
– Flexible cover that can adapt as services, contracts and locations change
Advocacy Organisation Insurance, how can we help?
Who this insurance is for
We can arrange insurance for organisations delivering advocacy and related support, including:
- – Multi agency or commissioned services working across several local areas
– Independent advocacy services
– Statutory advocacy, including IMCA and IMHA models where applicable
– Community advocacy and drop in support
– Specialist advocacy, such as disability, mental health, domestic abuse, youth, or older people’s advocacy
– Housing, benefits, and debt related advocacy and representation
– Complaints support and patient or client liaison style services
– Peer advocacy programmes and volunteer advocate schemes
Why should we insure our advocacy organisation?
Advocacy can involve high stakes situations, sensitive information, and close work with people who may be vulnerable. Your team may be required to keep accurate records, act within agreed standards, and work safely with clients, families and professionals who may disagree with decisions or outcomes.
Request a quote – it’s simpleStart your quote
How can we help you?
If you need help determining whether you need trustee indemnity insurance, please contact us on 0333 344 7420. Our specialist team of advisers are here to help you from a simple question to advice on a more complex range of covers.
See what our clients say
They were able to provide cover for what we needed & unlike our previous insurer we did not need to buy a policy that covered several aspects we did not need. I would recommend them.
Wow! What can I say; absolutely fabulous service from Access where nothing was too much trouble. Courteous, responsive and extremely quick in setting up our non-profit group’s insurance.
We felt like lost sheep & not sure what we needed. We were very happy to be guided by their expertise. The staff were extremely helpful and very patient. We would highly recommend them. Excellent…
…it was critical that we had the right cover. Despite the lead time that was available to get the quote in, reviewed and agreed Access Insurance met this challenge head on.
Join thousands who are protected with our insurance
Your questions answered.
In many cases, yes.
If you provide advocacy casework, representation, signposting, or complaints support, Professional Indemnity Insurance is commonly recommended and may be required by commissioners or funders. It can help protect against allegations linked to the service provided, subject to policy terms.
Often, yes.
It is important to be open about the client groups you support and the environments you work in. We will help present your risk controls, supervision and safeguarding procedures clearly to insurers so the policy reflects your work.
Yes, it is strongly recommended.
Public Liability Insurance can help protect your organisation if a volunteer is alleged to have caused accidental injury or property damage. Employers’ Liability is also recommended if you have volunteers involved in your operations.
They can be included, but should be disclosed.
If your team visits clients at home, in hospitals, or in community settings, insurers will usually want to understand lone working procedures, risk assessments, and how staff and volunteers are supported.
Cyber and data protection cover can help with certain incidents, subject to policy terms.
If you store sensitive information, including case notes and referral data, it is worth considering cyber cover alongside strong internal controls and staff training.
We can arrange cover for multi site and multi area services, including organisations with staff working remotely or across several partner venues.
It depends on factors such as:
- The type of advocacy provided and whether it includes formal representation
- Contract requirements and limits of indemnity needed
- Staff and volunteer numbers
- Data handling and remote working arrangements
- Claims and complaint history
- Client groups and risk controls
We will ask a few practical questions and approach suitable insurers to find appropriate terms.
Commonly we will ask questions around:
- Organisation and governance
- Services offered, client groups supported, and operating areas
- Staff, sessional worker and volunteer numbers and roles
- Policies and procedures, including safeguarding, supervision and record keeping
- Data handling processes and systems used
- Contract requirements, including requested indemnity limits
- Any claims, incidents or serious complaints, if applicable