Our insurance brokers are experts at arranging comprehensive cover for charities that provide vital support for survivors of abuse, sexual violence and personal crises.
- Confidential advice from specialists who understand your mission
- Tailored protection for sensitive therapeutic and advocacy work
- Jargon-free guidance from brokers experienced in the charity sector
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How can we help your Crisis Organisation?
Organisations working in crisis and abuse support face unique sensitivities and complex risks. We ensure your insurance is robust enough to protect your staff, volunteers and the survivors you support.
- Get expert advice and a no obligation quote over the phone
- Simplified process with no lengthy proposal forms
- Professional indemnity for advocacy and trauma-informed support
- Safeguarding and abuse cover as standard
- Access to specialist insurers for the crisis and trauma sector
- Residential cover for crisis centres
- Cyber policies that support you with the implications of sensitive-data breaches
Protecting Sensitive Services and Survivors
For centres providing helplines, face-to-face counselling or emergency refuge, we advise and arrange insurance such as:
Professional Indemnity Insurance:
Protection for your staff and volunteers if an individual alleges that the advice or support provided was negligent or led to further trauma or loss.
Abuse Cover:
Crucial protection for the organisation in the event of allegations involving the safety or treatment of vulnerable service users, including legal defence costs.
Cyber and Data Liability:
Given the extreme sensitivity of the data you hold, this cover provides essential support if your digital systems are breached or confidential records are compromised.
Public Liability:
Protection for your organisation if a service user, visitor or member of the public is injured while at your premises or during a support activity. Working with a specialist broker that understands the risks when working with people who may exhibit unpredictable behaviour and making sure you are insured with a suitable provider.quickly and easily.
- Get expert advice and a no-obligation quote over the phone
- No lengthy proposal forms to complete
- Professional indemnity insurance for therapy and counselling activities
- Data liability and cyber cover for sensitive client notes
- Access to specialist insurers for charities supporting mental health and wellbeing.
See what they say
…it was critical that we had the right cover. Despite the lead time that was available to get the quote in, reviewed and agreed Access Insurance met this challenge head on.
They were able to provide cover for what we needed & unlike our previous insurer we did not need to buy a policy that covered several aspects we did not need. I would recommend them.
We felt like lost sheep & not sure what we needed. We were very happy to be guided by their expertise. The staff were extremely helpful and very patient. We would highly recommend them. Excellent…
Very responsive and answered questions politely and fully. Also very competitive pricing-important for a voluntary organisation!
Wow! What can I say; absolutely fabulous service from Access where nothing was too much trouble. Courteous, responsive and extremely quick in setting up our non-profit group’s insurance.
What types of cover do we provide
Our expert advisers work with you to create policies that meet your needs. Sometimes insurance can include common cover such as our public liability insurance for charity organisations. We also provide many other policies that will protect your assets, trustees, volunteers, supporters, participants and activities properly against the risks you face.
Public Liability Insurance
Public liability insurance for charities, sometimes referred to as charity liability insurance, ensures you are covered for claims as a result of injury or third-party property damage involving members of the public or other third parties, such as volunteers, due to your charity’s activities. We can provide charity public liability insurance for non-profit organisations and charities to cover these risks.
Staff Liability Insurance
It’s a legal requirement to have this policy in place if you have paid staff. You must also consider your volunteers’ safety and well-being. We design insurance that enables you to fulfil your duty of care for staff and volunteers.
Trustee Indemnity Insurance
Another popular cover is trustee indemnity insurance which protects people in positions of trust from claims made against them for mistakes or wrongful acts. This cover can also assist in legal costs associated with defending trustees and actions taken.
Professional Indemnity Insurance
To defend against claims for wrongful advice, errors or breach of care given for free or in exchange for payment.
Property and Contents Insurance
To properly protect your charity’s premises, infrastructure and physical assets in the case of theft or damage.
Cyber Insurance
To defend against the increasing risk of cyber-attacks, breaches and claims made regarding theft or loss of data.
and many more…
As specialist insurance brokers for charities, we can develop comprehensive policies to cover all the risks your organisation faces.
Why choose Access?
We have deep experience in the not-for-profit and charity sectors. Whether you operate a national rape crisis helpline, a local domestic abuse refuge or a trauma-informed support group, we can help.
If you need help understanding the complex risks associated with crisis work and the types of insurance cover you require, please contact us on 0333 344 7420.
Our specialist team of advisers are here to help you navigate the requirements for protecting your organisation and the people you serve.
Your questions answered.
Confidentiality is paramount in crisis work. We can arrange cyber insurance that provides expert legal and technical support to manage data breaches as well as support you in your cyber risk management.
We can discuss inclusion of management liability or specific employers’ liability features that help support the organisation if staff or volunteers claim for psychological injury resulting from the nature of their work.
Yes, we can ensure your professional indemnity and liability covers extend to phone, text or online chat support services, protecting your team regardless of how they interact with survivors.
If you provide emergency accommodation or refuge services, we can arrange buildings and contents insurance specifically designed for residential facilities, alongside your liability covers.
Our policies typically include volunteers under your employers’ liability and professional indemnity covers, ensuring that those representing your organisation are fully protected while carrying out their duties.