Our insurance brokers are experts at arranging cover for counselling services, advice lines and mental health support networks. We provide insurance for therapy and counselling organisations, we do not provide cover for sole practitioners.
- Start your quote
- Get tailored insurance for your charity
- Only pay for the cover you need
Request a quote – it’s simpleStart today
How can we help your Counselling Service?
Every therapeutic service has different operational risks, from practitioners within a hospice setting to group therapy support or large-scale mental health charities. We ensure you get the right protection quickly and easily.
- Get expert advice and a no-obligation quote over the phone
- No lengthy proposal forms to complete
- Professional indemnity insurance for therapy and counselling activities
- Data liability and cyber cover for sensitive client notes
- Access to specialist insurers for charities supporting mental health and wellbeing
Protecting your Charity’s Service and your service users
For services that provide vital mental health or bereavement support, we provide a fully-advised service so you get the insurance that matches the activities you do and the specific risks you face:
Professional Indemnity:
Protection against claims of professional negligence, such as a service user alleging that your counselling or advice caused them harm or distress.
Public Liability:
Protection for your organisation if a service user or visitor is injured while at your premises, such as a trip or fall in a waiting area or consulting room.
Cyber and Data Liability:
Protection against the risk of sensitive, confidential beneficiary data being exposed, lost or stolen, including support for data breach notification and recovery.
Employers’ Liability:
A legal requirement if you employ staff and highly recommended if you have volunteers, ensuring they are protected if they are injured or fall ill as a result of their work for your service.
Medical Malpractice:
Protection against claims arising from clinical treatment or healthcare services provided by your organisation, such as a patient alleging injury, misdiagnosis, or harm caused by medical care or procedures.
See what they say
…it was critical that we had the right cover. Despite the lead time that was available to get the quote in, reviewed and agreed Access Insurance met this challenge head on.
They were able to provide cover for what we needed & unlike our previous insurer we did not need to buy a policy that covered several aspects we did not need. I would recommend them.
We felt like lost sheep & not sure what we needed. We were very happy to be guided by their expertise. The staff were extremely helpful and very patient. We would highly recommend them. Excellent…
Very responsive and answered questions politely and fully. Also very competitive pricing-important for a voluntary organisation!
Wow! What can I say; absolutely fabulous service from Access where nothing was too much trouble. Courteous, responsive and extremely quick in setting up our non-profit group’s insurance.
What types of cover do we provide
Our expert advisers work with you to create policies that meet your needs. Sometimes insurance can include common cover such as our public liability insurance for charity organisations. We also provide many other policies that will protect your assets, trustees, volunteers, supporters, participants and activities properly against the risks you face.
Public Liability Insurance
Public liability insurance for charities, sometimes referred to as charity liability insurance, ensures you are covered for claims as a result of injury or third-party property damage involving members of the public or other third parties, such as volunteers, due to your charity’s activities. We can provide charity public liability insurance for non-profit organisations and charities to cover these risks.
Staff Liability Insurance
It’s a legal requirement to have this policy in place if you have paid staff. You must also consider your volunteers’ safety and well-being. We design insurance that enables you to fulfil your duty of care for staff and volunteers.
Trustee Indemnity Insurance
Another popular cover is trustee indemnity insurance which protects people in positions of trust from claims made against them for mistakes or wrongful acts. This cover can also assist in legal costs associated with defending trustees and actions taken.
Professional Indemnity Insurance
To defend against claims for wrongful advice, errors or breach of care given for free or in exchange for payment.
Property and Contents Insurance
To properly protect your charity’s premises, infrastructure and physical assets in the case of theft or damage.
Cyber Insurance
To defend against the increasing risk of cyber-attacks, breaches and claims made regarding theft or loss of data.
and many more…
As specialist insurance brokers for charities, we can develop comprehensive policies to cover all the risks your organisation faces.
Why choose Access?
We are experienced at arranging insurance for organisations that support community wellbeing.
Whether you run a small charitable practice, a school counselling service or a regional mental health charity, we can help.
If you need help understanding the risks you face in a clinical or therapeutic setting and the types of insurance cover you require, please contact us on 0333 344 7420.
Your questions answered.
Professional indemnity covers the advice and therapy you provide, while public liability covers physical accidents that happen on your premises, such as a service user tripping over a rug.
Yes, we can arrange policies that specifically include cover for remote counselling, ensuring you are protected whether you meet service users in person or via digital platforms.
We can ensure your policy extends to cover the supervision of other therapists, protecting you against claims arising from the guidance you provide to your supervisees.
Counselling services handle highly sensitive data. Cyber insurance provides the financial and technical support needed if your digital or physical filing systems are compromised.
If your practitioners visit service users in their own homes, we can arrange cover that protects your staff and the organisation during outreach work away from your main place of work.