Specialist insurance for hospices, palliative care providers and end of life charities.

Our expert brokers understand the critical role hospices play in providing palliative care, symptom management and bereavement support across the UK.

As a charity specialist broker and part of the Benefact Group, we are passionate about supporting charity run care providers.

All our available profits go to good causes, meaning your choice of broker ultimately benefits the wider charitable sector.

We deliver an ethical, professional, fully advised service to ensure your hospice has the robust protection it needs to operate with confidence.

Key Benefits

  • Support from advisers who understand the challenges of running a charity and care provider.
  • Work with a specialist broker ultimately owned by a charity.
  • All our available profits are given to good causes.
  • Independent advice tailored to the specific clinical and operational risks of a hospice.

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How Can We Help Your Hospice?

Hospices provide invaluable care, support and dignity to patients and their families.

Operating a hospice involves complex responsibilities, from clinical care and medical equipment management to community fundraising events and retail operations.

Your insurance arrangements must reflect these diverse activities.

  • Cover for clinical treatments and palliative care services
  • Protection for staff, volunteers and medical professionals
  • Cover for specialist medical equipment and facilities
  • Insurance for fundraising events and charity shops
  • Policies tailored to the exact services you provide

Protecting Your Activities

Our fully advised service ensures your hospice has adequate cover across all your operations, which can include:

  • Medical Malpractice and Treatment Liability: Protection for claims arising from clinical care, treatment errors or professional advice provided by your medical staff and nurses.
  • Public & Employer’s Liability Insurance: Essential cover for claims arising from third-parties and employees.
  • Buildings and Contents Insurance: Comprehensive cover for your specialist facilities, inpatient units and medical equipment. We can assist with reviewing rebuilding values to help reduce the risk of underinsurance.
  • Trustee and Management Liability: Protection for trustees and senior management against allegations connected to the governance and running of the hospice.

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What types of cover do we provide

Our expert advisers work with you to create policies that meet your needs. Sometimes insurance can include common cover such as our public liability insurance for charity organisations. We also provide many other policies that will protect your assets, trustees, volunteers, supporters, participants and activities properly against the risks you face.

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Public Liability Insurance

Public liability insurance for charities, sometimes referred to as charity liability insurance, ensures you are covered for claims as a result of injury or third-party property damage involving members of the public or other third parties, such as volunteers, due to your charity’s activities. We can provide charity public liability insurance for non-profit organisations and charities to cover these risks.

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Staff Liability Insurance

It’s a legal requirement to have this policy in place if you have paid staff. You must also consider your volunteers’ safety and well-being. We design insurance that enables you to fulfil your duty of care for staff and volunteers.

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Trustee Indemnity Insurance

Another popular cover is trustee indemnity insurance which protects people in positions of trust from claims made against them for mistakes or wrongful acts. This cover can also assist in legal costs associated with defending trustees and actions taken.

Professional Indemnity Insurance

To defend against claims for wrongful advice, errors or breach of care given for free or in exchange for payment.

Property and Contents Insurance

To properly protect your charity’s premises, infrastructure and physical assets in the case of theft or damage.

Cyber Insurance

To defend against the increasing risk of cyber-attacks, breaches and claims made regarding theft or loss of data.

and many more…

As specialist insurance brokers for charities, we can develop comprehensive policies to cover all the risks your organisation faces.

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Why choose Access?

We understand the complex regulatory and funding challenges hospices face.

Our advisers have experience arranging cover for charities providing clinical and care services. We work with specialist insurers to secure policies that address the unique risks of palliative care.

As an independent broker, we work on your behalf, never insurers’.

If you would like to speak to one of our advisers, please call our team on 0333 344 7420.

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Your questions answered.

Hospices deliver clinical treatments and palliative care. Medical malpractice insurance protects your organisation against claims of negligence, errors or omissions in the medical care provided to patients.

Yes, a tailored policy can include cover for claims arising from your retail activities, the public, your volunteers and theft or damage of stock in hospice charity shops.

Yes, if you have employees it is a legal requirement, and we strongly advise ensuring your policy extends to cover the many volunteers who help run your hospice, shop or fundraising events.

We can arrange cover that protects expensive medical and therapeutic equipment against damage, loss or theft, both on your premises and in the community.

Yes. Your insurance should be designed to reflect all your activities, whether care is delivered at your dedicated hospice facility, in the homes of patients or via community outreach programmes.