Platinum Trusted Service Award 2026

22 January 2026

Access Insurance is proud to announce it has been awarded the Feefo Platinum Trusted Service Award for the 6th consecutive year. This recognises companies that consistently deliver exceptional customer experience.

Feefo established the Trusted Service Awards in 2014 to award brands that receive outstanding feedback using their platform. The Platinum Award is given to businesses that achieve a Gold Award for 3 years (50 or more reviews of 4.5 higher each year).

Access has maintained this Platinum Trusted Service status for 6 years now, demonstrating our commitment to providing excellent customer service to all our clients and recognising the hard work of our team.

“During these economically challenging times, it’s inspiring to see companies like Access Insurance Services consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.” Tony Wheble, CEO at Feefo

You’ll see this new badge around which highlights the award:

Here are some of our favourite reviews from 2025:

“Beyond all expectation. Absolutely fabulous. So helpful, while so comprehensive. Very diligent and helpful. Nothing was too much bother. This is what customer service should be like, but rarely is. Highly recommended. Exceptional in all aspects.”
Murlough House

“Very professional and good communication. They took time to listen to the needs of our community group and ensured that we had the correct policy to meet those needs.”
Access Client

“We have been using Access for many years as a charity, and have always found the team very easy to deal with and understanding of our ubique requirements. Queries are answered quickly and efficiently and the quotes are always competitive, so no desire to move elsewhere.”
The Edge Ministries

“Friendly. Asked the right questions and found us the right insurance at the right price. What more could we ask for?”
Access Client

See 2200+ reviews on Feefo here.