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Platinum Trusted Service Award 2025

22 January 2025
Platinum Trusted Service Award for 2025

Feefo established the Trusted Service Awards in 2014 to award brands that receive outstanding feedback using their platform. The Platinum Award is given to businesses that achieve a Gold Award for 3 years (50 or more reviews of 4.5 higher each year).

Access has maintained this Platinum Trusted Service status for 5 years now, demonstrating our commitment to providing excellent customer service to all our clients and recognising the hard work of our team.

“During these economically challenging times, it’s inspiring to see companies like Access Insurance Services consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.” Tony Wheble, CEO at Feefo

You’ll see this new badge around which highlights the award:

Platinum Trusted Service Award 2025 Badge

Here are some of our favourite reviews from 2024:

“Efficient and very competitively priced. The quote I received from Access was 1/3 of the renewal quote I had received from my existing insurer and the policies offered the same level of cover.”
Girlguiding Group Client

“The people on the phone were extremely easy to deal with. They were able to find the last person I spoke to within a minute and make sure there was continuity and that my needs were completely understood. I was given lots of good advice about the most suitable points for my policy and felt like it was tailored to my needs”
The Art Room Harrogate

“Excellent service. Talked through everything made it easy to understand. Very good customer service would recommend”
Hinton Blewett Village Hall

“Excellent, we had some unusual aspects to the insurance cover we require and we are very satisfied with the final outcome as well as the way in which the process of getting the best cover for our needs was handled. As we were at the end of a multi year, we decided to carry out a market testing exercise using two other brokers. Access performed very well on a comparative basis and secured the best deal available for the cover we needed. The Senior Insurance Broker with whom we were dealing, was invariably courteous and helpful in working through the various issues that we raised during the process.”
Access Client

See 1858+ reviews on Feefo here.

 

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