Our specialist brokers understand the important role information kiosks and tourist information centres play in supporting local communities, promoting local attractions and encouraging visitor engagement.
We work with a range of insurers to help arrange cover that protects your organisation, premises, volunteers and visitors.
We can arrange insurance for many types of information service, including tourist information centres, visitor information hubs, heritage information points, community-run visitor centres and local attraction information kiosks.
Key Benefits:
– Work with a specialist broker that understands the community and voluntary sector
– Cover tailored to your organisation’s activities, premises and responsibilities
– Expert guidance from brokers who understand community-focused visitor services
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How Can We Help Your Information Kiosk or Tourist Information Centre?
Information kiosks and tourist information centres provide valuable support to local communities and visitors alike. Whether promoting local history, highlighting attractions or helping people discover what an area has to offer, these services can play an important role in boosting community engagement and supporting local tourism.
Because these facilities interact directly with the public, there are a number of insurance considerations that organisations should review. The risks can vary depending on who owns the building, who manages the facility and the services provided from the site.
– Support for community-run and volunteer-led information services
– Protection for visitor-facing activities
– Cover for premises, contents and equipment
Protecting Your Activities
Our fully advised service helps ensure your information kiosk or tourist information centre has the protection it needs to operate with confidence.
Public Liability Insurance
Protection if an allegation of negligence is made following a visitor or member of the public suffering injury or property damage in connection with your activities.
Employers’ Liability Insurance
Important protection for organisations with employees and volunteers. In many insurance policies, volunteers are treated as unpaid employees for liability purposes.
Buildings Insurance
For organisations responsible for the premises, buildings insurance can help protect against a range of risks. We can also assist with ensuring adequate sums insured to help reduce the risk of underinsurance.
Stock and Merchandise Cover
Protection for organisations that sell maps, guides, souvenirs, local products or other items from their premises.
Money and Contents Insurance
Cover for cash, equipment, displays and other valuable assets used in the operation of your information centre.
Business Interruption Insurance
If an insured event such as a fire, flood or other significant damage prevents your information kiosk or tourist information centre from operating, business interruption insurance can help protect against the financial impact. This cover can help with loss of income, ongoing costs and additional expenses incurred while your organisation works to resume normal operations.
See what they say
…it was critical that we had the right cover. Despite the lead time that was available to get the quote in, reviewed and agreed Access Insurance met this challenge head on.
They were able to provide cover for what we needed & unlike our previous insurer we did not need to buy a policy that covered several aspects we did not need. I would recommend them.
We felt like lost sheep & not sure what we needed. We were very happy to be guided by their expertise. The staff were extremely helpful and very patient. We would highly recommend them. Excellent…
Very responsive and answered questions politely and fully. Also very competitive pricing-important for a voluntary organisation!
Wow! What can I say; absolutely fabulous service from Access where nothing was too much trouble. Courteous, responsive and extremely quick in setting up our non-profit group’s insurance.
What types of cover do we provide
Our expert advisers work with you to create policies that meet your needs. Sometimes insurance can include common cover such as our public liability insurance for charity organisations. We also provide many other policies that will protect your assets, trustees, volunteers, supporters, participants and activities properly against the risks you face.
Public Liability Insurance
Public liability insurance for charities, sometimes referred to as charity liability insurance, ensures you are covered for claims as a result of injury or third-party property damage involving members of the public or other third parties, such as volunteers, due to your charity’s activities. We can provide charity public liability insurance for non-profit organisations and charities to cover these risks.
Staff Liability Insurance
It’s a legal requirement to have this policy in place if you have paid staff. You must also consider your volunteers’ safety and well-being. We design insurance that enables you to fulfil your duty of care for staff and volunteers.
Trustee Indemnity Insurance
Another popular cover is trustee indemnity insurance which protects people in positions of trust from claims made against them for mistakes or wrongful acts. This cover can also assist in legal costs associated with defending trustees and actions taken.
Professional Indemnity Insurance
To defend against claims for wrongful advice, errors or breach of care given for free or in exchange for payment.
Property and Contents Insurance
To properly protect your charity’s premises, infrastructure and physical assets in the case of theft or damage.
Cyber Insurance
To defend against the increasing risk of cyber-attacks, breaches and claims made regarding theft or loss of data.
and many more…
As specialist insurance brokers for charities, we can develop comprehensive policies to cover all the risks your organisation faces.
Why choose Access?
We understand that every information kiosk and tourist information centre operates differently. Our team takes the time to understand your activities, premises and organisational structure before helping you arrange suitable protection.
As an independent broker, we work with a range of specialist insurers and can help find cover that reflects the unique needs of your organisation.
Access Insurance is proud to be part of the Benefact Group, an international family of specialist financial services businesses that exists to give back to charities and good causes.
Through Benefact Group’s unique ownership structure, profits help support charitable giving and community initiatives across the UK and beyond. This creates a virtuous circle where successful businesses, thriving communities and charitable organisations all benefit. As communities grow stronger, local visitor services, information centres and tourism initiatives are better placed to support local economies, preserve heritage and encourage community engagement.
By choosing Access Insurance, organisations are not simply arranging insurance. They are working with a business that shares their commitment to supporting communities and helping organisations make a positive difference.
If you need assistance arranging information kiosk or tourist information centre insurance, please call our team on 0333 344 7420. Our advisers are here to help you.
Your questions answered.
Even relatively low-risk organisations can face liability claims, property damage or other unexpected incidents. Insurance helps protect your organisation, volunteers, employees and visitors.
In many cases, employers’ liability insurance is an important cover if you have employees, volunteers or a mixture.
If your organisation sells maps, guides, souvenirs or other products, cover can often be arranged for stock, merchandise and associated liabilities.
While the building owner may insure the premises itself, your organisation may still need cover for liabilities, contents, volunteers and activities.
Insurance can be tailored to community organisations, charities, volunteer groups and social enterprises that operate information kiosks and tourist information centres.