How can we help?
Our insurance brokers are experts at arranging cover for community advice centres and support networks.
- Jargon-free advice from experienced brokers
- Get tailored cover for your unique risks
- Only pay for the cover you need
Request a quote – it’s simpleStart today

How can we help your Advice Centre?
Each advice centre we help has different needs. We will ensure you get the right cover quickly and easily.
- Specialist and affordable policies giving you the cover you need
- Get free advice and a no obligation quote over the phone
- No proposal or cover forms to fill in
- Professional indemnity insurance for advice-giving organisation
- Data liability and cyber cover
- Access to specialist insurers for not-for-profit advice spaces
Community Support and Drop-in Services
For centres that serve as active community hubs or drop-in clinics, we provide advice so that we can arrange the right insurance for your group and cover risks such as:
- Professional Advice: Protection against claims of incorrect advice or negligence from your staff or volunteers.
- Outreach Events: Cover for open days, community workshops and off-site clinics held by your group.
- Data liability and Cyber cover: Protect against the risk of having sensitive, confidential data exposed, mishandled or stolen as well as a suite of other cyber crime.
- Trustee Liability: Protection for the organisation and its committee members managing the not-for-profit centre.
See what they say
…it was critical that we had the right cover. Despite the lead time that was available to get the quote in, reviewed and agreed Access Insurance met this challenge head on.
They were able to provide cover for what we needed & unlike our previous insurer we did not need to buy a policy that covered several aspects we did not need. I would recommend them.
We felt like lost sheep & not sure what we needed. We were very happy to be guided by their expertise. The staff were extremely helpful and very patient. We would highly recommend them. Excellent…
Very responsive and answered questions politely and fully. Also very competitive pricing-important for a voluntary organisation!
Wow! What can I say; absolutely fabulous service from Access where nothing was too much trouble. Courteous, responsive and extremely quick in setting up our non-profit group’s insurance.
What types of cover do we provide
Our expert advisers work with you to create policies that meet your needs. Sometimes insurance can include common cover such as our public liability insurance for charity organisations. We also provide many other policies that will protect your assets, trustees, volunteers, supporters, participants and activities properly against the risks you face.

Public Liability Insurance
Public liability insurance for charities, sometimes referred to as charity liability insurance, ensures you are covered for claims as a result of injury or third-party property damage involving members of the public or other third parties, such as volunteers, due to your charity’s activities. We can provide charity public liability insurance for non-profit organisations and charities to cover these risks.

Staff Liability Insurance
It’s a legal requirement to have this policy in place if you have paid staff. You must also consider your volunteers’ safety and well-being. We design insurance that enables you to fulfil your duty of care for staff and volunteers.

Trustee Indemnity Insurance
Another popular cover is trustee indemnity insurance which protects people in positions of trust from claims made against them for mistakes or wrongful acts. This cover can also assist in legal costs associated with defending trustees and actions taken.
Professional Indemnity Insurance
To defend against claims for wrongful advice, errors or breach of care given for free or in exchange for payment.
Property and Contents Insurance
To properly protect your charity’s premises, infrastructure and physical assets in the case of theft or damage.
Cyber Insurance
To defend against the increasing risk of cyber-attacks, breaches and claims made regarding theft or loss of data.
and many more…
As specialist insurance brokers for charities, we can develop comprehensive policies to cover all the risks your organisation faces.

Why choose Access?
We are experienced at arranging insurance for not-for-profit organisations. Whether you are a small community help desk, a debt advice charity, or a larger regional support centre, we can help.
If you need help understanding the risks you face and the types of insurance cover you require, please contact us on 0333 344 7420.
Our specialist team of advisers are here to help you from a simple question to advice on a more complex range of covers.
Your questions answered.
It protects your organisation if a client claims they suffered a financial loss or other harm due to incorrect advice provided by your team.
It protects your organisation against claims for personal injury or property damage from the public, such as a visitor tripping or slipping in your waiting room.
Advice centres handle sensitive personal information. We can advise on cyber insurance to help protect your organisation in the event of data breaches, lost files and cyber attacks.
If your not-for-profit centre relies on volunteers, we can include employers’ liability insurance to ensure they are protected if they are injured while helping you.
Yes, we can arrange insurance that protects your staff and volunteers while they are working away from your main premises or visiting clients in the community.
It is important to have a good lone working policy and other measures that help safeguard your people and the people you support.

