How we can help your family support organisation
Family support organisations play a vital role in helping parents, carers and children navigate challenges such as illness, disability, bereavement, financial hardship, developmental needs and emotional wellbeing.
Many groups offer practical support, peer networks, activities, advice, early intervention programmes and specialist services that make a significant difference to families facing pressure.
We understand the diverse needs of family support organisations and can design insurance that reflects the nature of your sessions, the vulnerability of the people you help and the environments in which you operate.
Who this insurance is for
We arrange cover for a wide range of organisations, including for example:
- Cancer support groups for families
- Long term illness and disability support services
- Parent and carer support networks
- Child and adolescent support groups
- Sibling support programmes
- Bereavement and loss support groups
- Early years and developmental support organisations
- Organisations providing home visits or outreach for families
Small volunteer led groups, medium sized charities, fundraising groups and larger organisations can all be covered.
Why family support organisations need insurance
Working with families, especially those experiencing stress or vulnerability, carries a range of risks. These include:
- Injury or property damage connected to activities, meetings or events
- Allegations made against volunteers, staff or trustees
- Risks linked to working with children and young people
- Home visits and outreach support that take place outside your usual premises
- Advice or guidance that families may rely upon
- Use of equipment such as laptops, toys, craft materials or sensory resources
Insurance provides protection and gives peace of mind to trustees, employees, volunteers and the families who rely on your support.
Request a quote – it’s simpleStart your insurance quote
What types of cover we can provide
Our advisers will discuss your work, setup, activities and recommend appropriate cover. This may include:
Public liability insurance
Essential for protecting your organisation if someone is injured or property is damaged as a result of your activities. Often required by hired premises.
Employers’ liability insurance
A legal requirement where you have paid staff. Also important where you rely on volunteers, as volunteers are often treated as employees under insurance policy wordings.
Abuse cover
Important for organisations working with children, young people or vulnerable adults, particularly where one-to-one support or home visits are provided.
Professional indemnity insurance
Protects your organisation if you provide advice, guidance or a professional service that families rely upon.
Trustee and management liability
Covers trustees and committee members against claims relating to negligence, governance or administrative errors.
Equipment and contents cover
For laptops, tablets, sensory equipment, activity materials or other items used during sessions.
Personal accident and money cover
Covers for organisations handling money or wishing to provide defined benefits after certain injuries.Cyber insurance
Useful if you hold sensitive data about children and families or operate digital systems for referrals and support.
How our advisers support you
Family support work can involve sensitive situations, varied activities and differing levels of vulnerability among participants. Our specialist advisers:
- Take time to understand how your organisation operates and who you support
- Identify risks that may be unique to children, young people or vulnerable families
- Review your activities and plans such as outreach work, home visiting and one-to-one support
- Recommend the right combination of covers so nothing essential is overlooked
- Approach suitable insurers to obtain competitive terms for your needs
- Provide straightforward explanations so you can make informed decisions
We aim to make arranging insurance simple, clear and personable.
See what our clients say
They were able to provide cover for what we needed & unlike our previous insurer we did not need to buy a policy that covered several aspects we did not need. I would recommend them.
Wow! What can I say; absolutely fabulous service from Access where nothing was too much trouble. Courteous, responsive and extremely quick in setting up our non-profit group’s insurance.
We felt like lost sheep & not sure what we needed. We were very happy to be guided by their expertise. The staff were extremely helpful and very patient. We would highly recommend them. Excellent…
…it was critical that we had the right cover. Despite the lead time that was available to get the quote in, reviewed and agreed Access Insurance met this challenge head on.
Join family support organisations advised by our specialist insurance brokers
Your questions answered.
This is essential if you meet in hired venues or deliver activities that involve members of the public, such as working with children, young people or families.
We will review your outreach work and ensure your policy includes appropriate limits and cover for one-to-one support in family homes.
Volunteers are often treated as employees for insurance purposes, so employers’ liability is recommended even if you have no paid staff.
Groups working with children, young people or vulnerable adults should consider abuse cover, particularly where one-to-one activities are run.
Yes. We can arrange cover for laptops, sensory tools, educational resources and other items used in your sessions.
No. Our advisers guide you through every step and make sure the process is straightforward.